Privacy Policy

Effective Date: August 24, 2026

Duffy’s Window & Pressure Wash (“Duffy’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request a quote, or contact us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:
  •  Name 
  •  Email address 
  •  Phone number 
  •  Property or service address 
  •  Information about the services you are interested in 
  •  Details you provide when requesting a quote or contacting us 
  •  Any other information you choose to provide 
We may also automatically collect limited information about how visitors use our website, such as browser type, device type, pages visited, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.
We do not intentionally collect sensitive personal information such as Social Security numbers, financial account information, medical information, or precise geolocation through our website.

2. How We Use Your Information

We use the information we collect to:
  •  Respond to quote requests and inquiries 
  •  Contact you about requested services 
  •  Provide estimates and schedule services 
  •  Communicate with you about appointments and services 
  •  Provide and improve our website and services 
  •  Respond to questions or customer service requests 
  •  Maintain business records 
  •  Prevent fraud, misuse, or security issues 
  •  Comply with applicable legal requirements 
We will only use personal information for purposes reasonably related to operating our business and providing our services.

3. How We Share Your Information

Duffy’s Window & Pressure Wash does not sell, rent, or trade your personal information to third parties.
We may, however, use trusted service providers that help us operate our business, website, advertising, communications, scheduling, payments, or other business functions. These providers may process personal information on our behalf as necessary to provide their services.
Examples may include website hosting providers, form providers, payment processors, scheduling or customer-management systems, analytics providers, and advertising platforms.
We may also disclose information when reasonably necessary to:
  •  Comply with a legal obligation, court order, or lawful request 
  •  Protect the rights, property, or safety of Duffy’s, our customers, or others 
  •  Investigate fraud, security issues, or other unlawful activity 
  •  Complete a business transaction such as a merger, sale, or transfer of assets 
Other than these circumstances, we do not disclose your personal information to third parties for their own marketing purposes.

4. Website Analytics, Cookies & Advertising

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve our advertising and marketing.
We may use services provided by companies such as Google and Meta to measure advertising performance and reach people who may be interested in our services.
These companies may collect information about website visits or interactions according to their own privacy policies and terms.
You can adjust certain cookie, browser, or advertising settings through your device or browser. You may also be able to manage advertising preferences through the relevant advertising platform.

5. Information Submitted Through Meta Lead Forms

We may use Meta advertising tools, including Facebook and Instagram lead forms, to allow potential customers to request information or a quote.
Information submitted through these forms may include your name, phone number, email address, property address, and information about the services you are interested in.
We use this information to contact you regarding your inquiry and provide requested services or estimates. Duffy’s does not sell or rent this information.

6. How We Protect Your Information

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
We also limit access to personal information to people and service providers who reasonably need it to operate our business.

7. How Long We Keep Information

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business and financial records, resolve disputes, comply with legal obligations, and operate our business.
When information is no longer reasonably needed, we may securely delete or dispose of it.

8. Your Privacy Choices

You may contact us at any time to:
  •  Ask what personal information we have about you 
  •  Request correction of inaccurate information 
  •  Ask us to delete personal information that we no longer need to retain 
  •  Ask questions about how your information is being used 
Certain information may need to be retained when required for legal, accounting, security, or legitimate business purposes.
To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other websites that we do not operate.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this Privacy Policy for the most current information.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us:
Duffy’s Window & Pressure Wash
 Hendersonville, Tennessee
 Phone: (615) 348-5802
 Email: DuffysWash@gmail.com
 Website: DuffysWash.com